Keeping independent stores independent online

Support

Learn basic maintenance and useful skills to design, enhance and customize your IndieCommerce website.

Overview

Basic Site Overview - covering the initial setup of the site.

New User Guide - Some of our frequently asked questions with detailed instructions, & supporting screenshots.

Creating Content

Menu Overview - Brief overview of the menu system after logging in.

Creating content pages - Demonstrates how to create pages on the site, covering various options on this page.

Creating and editing events - Demonstrates how to create and edit events for your store.

Displaying events - Shows various options for displaying events to site visitors, including some more advanced features. Ends with a brief tutorial on using Drupal's taxonomy system to categorize events.

Site Building

Adjusting layout with blocks and menus - Demonstrate how to work with Menus and Blocks.

Mobile Theme Configuration - Guidelines for configuring the Mobile theme for your site.

E-Commerce

Order Processing - Demonstrates the basics of handling orders on your website, including a detailed overview of how IndieCommerce handles credit card payments. An in-depth Order Processing training session is part of your store's final go-live process, so think of this video as a preview--or a refresher course.

CIM Profile feature - Allows you to create new orders for existing customers, and charge items to their saved credit card profiles. This can be a safe and convenient way to handsell to customers.

Creating Custom Products Part 1 - Shows how to sell custom products, like T-shirts, journals, or signed copies, through your website. Part 1 demonstrates how to create custom product classes, configure SKUs, pricing, shipping options, and more.

Creating Custom Products Part 2- Demonstrates how to add attributes to products, such as size (Small/Medium/Large), color, or even gift wrap options, inscriptions, and custom handling requests. These attributes can automatically update price and even SKU #s for your custom products.

IndieCommerce Local Affiliate Program- How to set up the affiliate program on your website.

Authorize.net- An outline of the Authorize.net process for switching to your own account.

Conditions for Store vs. Wholesaler fulfillment- Explains the conditions of when an order is Store fulfilled or Wholesaler fulfilled.

Creating Coupon Codes- Several examples that display the basic steps for implementing coupon codes on your site.

Frequenty Asked Questions

Adding Constant Contact Sign-up- Shows how to correctly add a sign-up block for Constant Contact email to your website.

Selling ABA Gift Cards - Shows how to set up ABA Gift Cards for sale on your store's website.

Using Suckerfish Menus - Shows how to configure those popular "Suckerfish" dropdown menus. Also a good overview of menu building, and some advanced options about hiding primary links.

Creating an Automated Reply for Google eBook Purchases- Send an automated thank you note when a customer purchases an eBook.

Linking to Product Listings Using Cover Images- A little trick to add some spark to your homepage.

Advanced Site Configuration