Drupal is a powerful, and user friendly content management system, but you may find, like anything else, it does have it's quirks. For starters, we always recommend using Mozilla Firefox as your browser when working with Drupal. Other browsers will have glitches that may hinder the process of building your site.
If you do not find the answer to your question below, remember, you can always email staff@bookweb.org!
1. My image is appearing in edit mode, but not on the published page.
Underneath your editor, click the link to “Input Format”. By default, all editors are set to “Filtered HTML”, this is to prevent anonymous users from posting HTML when comments are enabled. Since you are an administrator, you can work with full HTML, or “Rich Text Editing”. Once this setting has been changed, your image will appear on the published page.
2. I have created content, but “Welcome to Drupal...” still displays on my homepage.
In order to remove the existing content on your landing page, you need to first “Promote” a page, event, or product to the front page. Scroll down to the bottom of your edit page, directly above save you will see a section for “Publishing Options”. Select Promote to Front Page, and save.
3. I pasted previously written content into a page, but I can't get any of the text formatting to change, help!
First, when editing in Drupal it is never a good idea to use word processing software (Like Microsoft Word, Pages, or Open Office) to type up your pages. These types of programs tend to embed extraneous code that will not format correctly into the page. Instead use a plain text editor like Notepad to write your content.
If it's already too late, before pasting into your Drupal site, first copy & paste into notepad to clean the text. (Notepad is preloaded onto many computers, but you can always use http://www.editpad.org/ if you cannot locate it.)
If you are still having trouble formatting text, you can highlight the text, and click on the “Remove Formatting” button. Sometimes when you have changed the text formatting on a page frequently, the editor will continue to overlay code on top of code, and not recognize the changes. After the text has been 'cleaned', you can then adjust the font styles to your liking.
4. How do I create a list of products that my user can add to their cart?
Use the “Booklist” tool located underneath the Input Format. On every page, or event, you have the option to pull up a book listing, by the SKU or ISBN.
Advanced users may want to use covers to link to listings instead, if so click here to download an instructional PDF.
5. I found this really cool video on YouTube, how can I get it to display on my site?
Once you have taken the embed code from YouTube (or Google Maps, Facebook, Twitter, etc.) please follow the steps below to add the content to your page:
a. Under Input Format change the setting from Filtered HTML, to Rich Text Editing. This will allow the system to understand the code.
b. Above Input format, you will see a link to Disable Rich Text, you will want to click that link. (I know the wording is confusing, but just think of it as "HTML View") When you click the link, you will enter 'HTML View', and all of your buttons will disappear.
c. Paste the code into the body.
d. DO NOT go back into "Rich Text Mode", just save the page with no buttons on the editor, and the code will appear correctly.
Please note if you ever have to go back to edit the page, it is crucial that you save the page in "HTML view", otherwise, the code will become damaged.
6. Where can I get the code to pull my Facebook & Twitter feeds into my site?
For Facebook, go to http://developers.facebook.com/docs/reference/plugins/like-box/
and review the instructions in the screenshot below to generate the code.
Twitter is a bit easier. To generate a code, go here, and select “My Website”:
http://twitter.com/about/resources/widgets
Then, all you do is enter your username, and customize the look & feel of the widget. When your done, click “Finish & Get Code”.
When you have the code, to enter it into your site, Go to Site Building> Blocks> Add
To enter the code, follow the same instructions as outlined in Scenario 5 with the YouTube code. When you're finished saving, simply take your block out of the 'disabled' section, and add it to the block region of your choice.
7. While we're on the topic of social networking, what's with all the little icons at the bottom of every page?
These are called “Service Links”, and they link your page to a variety of social networking sites.
By going to Site Configuration> Service Links 2, you can adjust how you would like them to display, on what types of content, or if you would like to disable them all together. By clicking the “Services” tab, you can decide exactly which sites you would like to display.
8. I have a couple of staff members to help me, how do I grant them access to my site?
Simply follow the steps below:
A. Have the user create an account on your website, make sure they take note of the email address used.
B. Log in with your Store Admin account, and go to User Management>Store Roles
1. Enter Email Address in “user” field
2. Set access level, and click assign role. Three types of access are listed below:
a. Store Admin: the #1 role of the store. Can do everything, including setting up access for other users
b. Store Editor: Can edit site content, articles, images, design etc. Will not have access to Order Admin permissions.
c. Order Admin: for users that will be fulfilling orders. Will not have access to Store Editor permissions.
9. How do I get my sub menu items to display in my drop-down menu?
If you would like to use a dropdown menu, it is highly recommended that you first watch the two tutorial videos below before you begin.
http://www.indiecommerce.com/layout-menus-blocks
http://www.indiecommerce.com/suckerfishmenu
1. Some themes support a feature called a “Suckerfish” or “Superfish” menu, in order for it to work, it must initially be enabled.
a. Go to Site Building> Themes> 'your theme'
b. Under theme specific settings, enable sucker(super)fish menus. If you do not see this option in your chosen theme, contact staff@bookweb.org, and we can enable an alternative solution called 'Nice Menus'
2. Once you have started building your pages, and setting up your menus, you may notice that sub-menus are not displaying under your parent item.
3. Go to Site Building > Menus> “Name of your Menu”
a. Look for your parent items, check the box that says “Expanded”, and save changes.
If all else is configured correctly your sub menu items should now appear on your site.
10. How can I display the Indie Next List & Bestsellers widget on my site?
When you go to site building> blocks, each of our next lists have a corresponding block that can be enabled on your site. By default, Indie Bestsellers, and the Indie Next List blocks are set to display on the front page of your site. The Kids & Reading Group next lists are located in the 'Disabled' section of blocks. To turn on the blocks, select the region of your choice, and save changes on the blocks page.
You may notice when you click the link for 'More' on the blocks, you get taken to a page with a really neat widget:
http://yoursite.indiebound.com/indie-bestsellers
http://yoursite.indiebound.com/indie-next-list
http://yoursite.indiebound.com/kids-indie-next-list
http://yoursite.indiebound.com/reading-group-indie-next-list
Go to Site building> Menus> 'Your menu', and click the “Add Item” tab.
In the “Path”, enter the portion of the address after .com/ (the corresponding path for each page is highlighted in bold) ,so if we were doing the next list, it would be indie-next-list. Then just type a name to to display to your customer, and place the link in the location of your choice within the menu. This process can be repeated for the Google eBook help pages, and any other page on your site.
